Privacy Policy

Effective Date: 12 October 2026
Website: https://haquetradersbd.com/
Business Name: Haque Traders BD

1. Introduction

Welcome to Haque Traders BD. We value your privacy and are committed to protecting your personal information when you visit our website, browse our products, create an account, or place an order.

This Privacy Policy explains how we collect, use, store, protect, and disclose your information when you use our website and services.

By accessing or using our website, you acknowledge that you have read this Privacy Policy. Where consent is required by applicable law, we will request it as appropriate.

2. Information We Collect

We may collect the following categories of information:

A. Personal Information

When you place an order, register an account, or contact us, we may collect:

      • Full name

      • Billing and shipping address

      • Phone number

      • Email address

      • Account username and password

      • Order details, purchase history, and customer service communications

B. Payment Information

When you make a purchase, payment-related information may be processed by our selected payment service providers.

We do not intend to store complete payment card details on our website unless a payment method specifically requires and securely supports such processing. Payment providers may handle your payment information according to their own privacy policies.

C. Technical Information

When you visit our website, certain information may be collected automatically, including:

      • IP address

      • Browser type and device information

      • Operating system

      • Pages visited and interactions with the website

      • Referral URLs and approximate usage information

      • Cookies and similar technologies

D. Information You Provide Voluntarily

We may collect information you provide when you contact our support team, submit a form, participate in a survey, or communicate with us through other available channels.

3. How We Use Your Information

We may use your information to:

      • Process and confirm orders

      • Arrange product delivery and shipping

      • Process payments and refunds

      • Create and manage customer accounts

      • Communicate order updates, delivery information, and service notifications

      • Respond to questions, complaints, and support requests

      • Improve our website, products, and customer experience

      • Detect fraud, unauthorized transactions, and security issues

      • Maintain business, accounting, tax, and transaction records

      • Comply with applicable legal and regulatory requirements

      • Send promotional messages where permitted by law and, when required, with your consent

You may opt out of promotional communications where applicable. Essential messages relating to orders, payments, or account security may still be sent.

4. Cookies and Similar Technologies

Our website may use cookies and similar technologies to improve functionality and understand how visitors use our services.

Cookies may be used to:

      • Keep products in your shopping cart

      • Maintain login sessions

      • Remember selected preferences

      • Support checkout and payment functionality

      • Measure website traffic and performance

      • Improve website security and user experience

You can manage or disable cookies through your browser settings. However, disabling certain cookies may affect shopping cart, login, checkout, or other website features.

If we use analytics, advertising, or other non-essential tracking tools that require consent, we will provide appropriate controls where required by applicable law.

5. WooCommerce and Customer Accounts

Our website uses WooCommerce to support online shopping. When you place an order, WooCommerce may process the information required to manage your checkout, order, customer account, billing, shipping, and transaction records.

If you create an account, you are responsible for keeping your login credentials confidential and notifying us if you suspect unauthorized access.

We retain order and account information for as long as necessary to provide our services, maintain business records, resolve disputes, and meet legal obligations.

6. Sharing Your Information

We do not sell your personal information to third parties.

We may share relevant information with trusted service providers when necessary to operate our business, including:

      • Payment gateways and financial service providers

      • Courier, shipping, and delivery companies

      • Website hosting and technical support providers

      • Website security, maintenance, and backup services

      • Analytics or marketing service providers, where used

      • Professional advisers, auditors, or legal representatives

      • Government authorities or regulators when required by law

We share only the information reasonably necessary for the relevant purpose and expect service providers to handle it appropriately.

7. Third-Party Services and Links

Our website may use or link to third-party services, including payment providers, delivery services, social media platforms, messaging applications, or external websites.

These third parties may collect or process information under their own privacy policies. Haque Traders BD does not control the privacy practices of independent third-party websites and services.

We encourage you to review the privacy policies of those providers before submitting personal information to them.

8. Data Security

We take reasonable technical and organizational measures to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.

These measures may include website security controls, restricted access, secure hosting, backups, and HTTPS encryption where configured.

However, no website, online service, or electronic transmission can be guaranteed to be completely secure. We cannot guarantee absolute security of information transmitted over the internet.

9. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this policy, including order processing, customer service, accounting, fraud prevention, dispute resolution, and legal compliance.

The retention period may vary depending on the type of information and applicable legal requirements. When information is no longer required, we will take reasonable steps to delete it or anonymize it, where appropriate.

10. Your Privacy Rights

Subject to applicable law, you may have the right to:

      • Request access to personal information we hold about you

      • Ask us to correct inaccurate or incomplete information

      • Request deletion of certain personal information

      • Object to or request restriction of certain processing

      • Withdraw consent where processing relies on consent

      • Opt out of promotional communications

      • Raise a privacy concern or complaint

To submit a request, please contact us using the details provided in the Contact Us section. We may need to verify your identity before processing a request. Certain information may need to be retained where required by law or necessary for legitimate business purposes.

11. Children’s Privacy

Our website is intended for general customers and is not knowingly designed to collect personal information from children in violation of applicable law.

If you believe a child has provided personal information to us inappropriately, please contact us so we can review the situation and take appropriate action.

12. International Data Processing

Some of our hosting, payment, technical support, or other service providers may process information in countries outside Bangladesh.

Where information is transferred internationally, we will take reasonable steps to handle it in accordance with applicable legal requirements and appropriate safeguards, where required.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business practices, website features, service providers, or legal requirements.

Any updated version will be published on this page with a revised effective date. We encourage you to review this page periodically.

14. Contact Us

If you have questions, requests, or concerns regarding this Privacy Policy or the handling of your personal information, please contact Haque Traders BD.

  • Website: https://haquetradersbd.com/

  • Email: info@haquetradersbd.com

  • Phone: +880-1913876287

  • Business Address: House-960, Adam Ali Market, Goaltek, Faydabad, Dakshinkhan, Dhaka-1230

  • Business Name: Haque Traders BD

We will review privacy-related inquiries and respond within a reasonable period, subject to applicable requirements.

Haque Traders BD
Your trust and privacy matter to us.